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Enhanced Communications Group (ECG)

Published: 4/25/2017
Quickly emerging as one of the premier players in the telecommunications industry today, Enhanced Communications Group has built a solid reputation of service and success for over 17 years. ECG has selected BOOM! Mobile, as its brand to expand into the wireless telecommunications industry.

 

Enhanced Communications Group, L.L.C. (ECG) is an Oklahoma based, independent nationwide provider of telecommunications services for personal, residential, and small to medium-sized businesses. Product offerings include mobile communications services for voice and internet. ECG also provides traditional local & long distance phone service, voice over internet systems, wireless voice and internet products and services, and web/cloud/data-based needs, such as web hosting and virtual office products. ECG is known by its customers for having an outstanding support team that provides live, person-to-person quality customer service.

ECG has been praised for its exceptional customer service in publications including the Wall Street Journal, Bloomberg and listed first by Consumer Research for best long distance service.

Our customers agree:

"I am extremely pleased with ECG's customer service, the representatives are professional, very product knowledgeable, and extremely courteous. Actually, I've had nothing but a pleasant experience with your company. I will be a life-long customer, and so will my relatives, who are telling their friends of your service. So, keep up the great work!"

- Joe, TN

"I'm writing to congratulate you on well run consumer organization. I'm not in the habit of writing corporate organizations, but my experience with your group deserves the exception. I offer you "well done" on every aspect of my initial customer sign-up. Because of my local carriers' maze of procedures and a few wrong turns on my part, I had numerous contacts w/ your customer service/support personnel. On each occurrence, the call was answered w/in two rings, I never encountered a recorded message, and best and rarest of all, each representative gave me the correct information the first time and never transferred me or put me on "humility hold" for an undue length of time. I am by no means a "tech head", and as such, dreaded the upcoming ordeal of changing carriers. Particularly considering that this was a "value" provider, your entire sign-up system negated my concerns. What a breath of fresh air this experience was. Given the state of what customer service is these days, I wish you could package the experience and market it. Keep up the excellent work."

- John, DC

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